All Routine Calls

The Process
Our process ensures that we create an agent tailored to your business needs.
We Chat
Discovery Call
We start by understanding your world.
Talk through your current call workflows.
Identify where calls get missed or eat up time.
Set goals and define success
We Jam
Workflow Mapping
Together, we outline your process.
Outline which workflows to automate (scheduling, follow-ups, reminders).
Identify the human in the loop
Create a clear, simple call flow.
Some Magic
Train Flo
We make Flo a part of your team.
Customize scripts, tone, and responses.
Set up integrations with your EHR or phone system.
Embed our quality & safety framework
More Magic
Go Live
Flo starts handling calls automatically while you track results in real time.
Results tracked: calls answered, hours saved, patients reached.
Modular web design systems
We keep fine-tuning as your needs evolve.







